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Departures daily, 6:00 AM – 11:45 PM

Frequently Asked Questions About Booking Changes

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August 19, 2026 1 min read

Airport shuttle at a Cincinnati terminal with the city skyline beyond

A few questions come up more than any other, so here are the short answers.

Changes are free up to 24 hours before departure and can be made from your booking confirmation email. Cancellations follow the same window for a full refund. If your flight is delayed, call the counter as soon as you know — we will move you to the next available departure rather than treat it as a no-show.

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